Terms of service

Zahra London Fashion

TERMS OF SERVICE

Last Updated: 10 May 2026

Please read these Terms of Service carefully before using the Zahra London Fashion website. By accessing or placing an order on our store, you agree to be bound by these terms. If you do not agree, please do not use our website.

 

1. About Us

Zahra London Fashion is an online fashion retailer based in the United Kingdom. We sell women's clothing and accessories through our online store at zahra-london-fashion.myshopify.com. Our contact email is zahra.london.uk@gmail.com.

 

2. Eligibility

By using our website, you confirm that:

•       You are at least 18 years of age or have parental/guardian consent.

•       You are legally capable of entering into binding contracts.

•       You are not purchasing goods for resale without our prior written consent.

 

3. Products & Availability

•       All products are subject to availability. We reserve the right to discontinue any product at any time.

•       We make every effort to display product colours and images accurately, but we cannot guarantee that your screen will display colours exactly as they appear in person.

•       Product descriptions are provided in good faith; however, we do not warrant that all descriptions are completely accurate or error-free.

 

4. Pricing & Payment

•       All prices are displayed in Pounds Sterling (GBP) and include VAT where applicable.

•       We reserve the right to change prices at any time without prior notice.

•       Payment must be made in full at the time of placing your order.

•       We accept major credit/debit cards and other payment methods as displayed at checkout.

•       In the event of a pricing error, we will contact you before processing your order.

 

5. Orders & Contract

When you place an order, you are making an offer to purchase goods. A contract is formed only when we send you an order confirmation email. We reserve the right to cancel any order if:

•       The item is out of stock.

•       We suspect fraudulent activity.

•       There has been a pricing or product description error.

 

6. Shipping & Delivery

•       We aim to dispatch orders within 2–5 business days.

•       Delivery times are estimates and are not guaranteed.

•       We are not liable for delays caused by third-party couriers or customs processes.

•       Risk of loss and title for items passes to you upon delivery.

•       International orders (including from India) may be subject to import duties and taxes, which are the buyer's responsibility.

 

7. Returns & Refunds

Please refer to our separate Refund Policy for full details on returns, exchanges, and refunds. Your statutory rights under the UK Consumer Rights Act 2015 are not affected.

 

8. Intellectual Property

All content on this website — including text, images, logos, and designs — is the property of Zahra London Fashion and is protected by UK copyright law. You may not reproduce, distribute, or use any content without our prior written consent.

 

9. Limitation of Liability

To the fullest extent permitted by law, Zahra London Fashion shall not be liable for:

•       Any indirect, incidental, or consequential loss arising from your use of our website or products.

•       Any loss of profit, data, or business opportunity.

•       Any issues arising from third-party websites or services linked from our site.

Our total liability to you shall not exceed the amount paid for the goods in question.

 

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the revised terms.

 

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

•       Email: zahra.london.uk@gmail.com

•       Website: zahra-london-fashion.myshopify.com